Totality Platform Terms and Conditions

Last Updated: February 21, 2025

1. Introduction

Welcome to Totality Platform (the “App”), a healthcare application offered by Totality Platform Inc. (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the App, including any content, functionality, and services offered on or through the App. By downloading, accessing, or using the App, you agree to these Terms and all incorporated policies and notices. If you do not agree to these Terms, please do not use the App

2. Definitions

  • “User,” “You,” or “Your”refers to the individual or entity that registers for, accesses, or uses the App.
  • “Content” means any text, images, audio, video, or other material accessible via the App.
  • “Services” encompasses all functionalities and features provided by the App, including any telehealth, appointment scheduling, or informational resources.
  • “Third-Party Services” refers to services provided by entities other than Totality Platform that may be integrated or accessed via the App.

3. Acceptance and Modification of Terms

  • Acceptance: By using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms.
  • Modifications: We reserve the right to modify these Terms at any time. Any changes will be posted on the App and will become effective immediately upon posting. Continued use of the App following any modifications constitutes acceptance of the new Terms.

4. Eligibility and Account Registration

  • Eligibility: You must be at least 18 years old to use the App or, if under 18, have parental or guardian consent.
  • Account Registration: Some features of the App require registration. You agree to provide true, accurate, and complete information during the registration process and to update such information as necessary.
  • Account Security: You are solely responsible for maintaining the confidentiality of your login credentials and are liable for any activities or actions under your account.

5. Use of the App and User Conduct

  • License: Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, limited license to access and use the App for personal and non-commercial purposes.
  • Acceptable Use: You agree not to use the App for any unlawful, harmful, or unauthorized purpose. This includes, but is not limited to:
    • Transmitting any viruses or malware
    • Attempting to interfere with or disrupt the integrity or performance of the App
    • Engaging in fraudulent, abusive, or harmful conduct
  • Prohibited Activities: You further agree not to:
    • Reverse-engineer, decompile, or disassemble any part of the App
    • Use automated systems or processes to access or interact with the App without express permission
    • Impersonate any person or entity or misrepresent your affiliation with any person or entity

6. Medical Information, Disclaimers, and Limitations

  • Informational Purposes Only: The App is intended to provide general healthcare information and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition.
  • No Doctor-Patient Relationship: Use of the App does not establish a doctor-patient relationship between you and Totality Platform or any affiliated healthcare providers.
  • Limitations of Information:We do not guarantee the accuracy, completeness, or usefulness of any information provided through the App. All content is provided “as is” and without warranties of any kind, either express or implied.

7. Subscription, Payment, and In-App Purchases

  • Free and Paid Services: Certain features of the App may be offered free of charge, while others may require payment or subscription.
  • Payment Terms: If you opt for a paid subscription or in-app purchase, you agree to pay all fees associated with such services as described on the App or in the App Store. All fees are non-refundable, except as required by law.
  • Automatic Renewal: Subscription services may automatically renew unless you cancel before the renewal date. You are responsible for managing your subscription settings through the App Store or our billing portal.
  • Billing Disputes: Any billing errors or disputes must be reported to us within 30 days of the charge. We reserve the right to adjust any fees at our discretion.

8. Third-Party Services and Content

  • Integration: The App may integrate with third-party services (e.g., electronic health records, payment processors, or analytics tools). Your use of these services is subject to the third parties’ own terms and conditions.
  • Third-Party Content: The App may contain links to third-party websites or resources. We do not endorse and are not responsible for the availability, content, or practices of these third-party sites.

9. Intellectual Property Rights

  • Ownership: All intellectual property rights in the App, including copyrights, trademarks, and other proprietary rights, are owned by or licensed to Totality Platform.
  • Restrictions: You agree not to copy, modify, distribute, or create derivative works from any content or software provided through the App without our explicit permission.

10. Data Collection, Privacy, and Security

Your use of the App is also governed by our Privacy Policy, which explains in detail how we collect, use, and protect your personal and health-related information. By using the App, you consent to the collection and use of your data as described in that Policy.

11. Data Security and Storage

  • Security Measures: We employ commercially reasonable measures to safeguard your data. However, we cannot guarantee absolute security due to inherent risks associated with electronic transmission and storage.
  • User Responsibility: You are responsible for maintaining the security of your account credentials and ensuring that your device is protected against unauthorized access.

12. Termination

  • Termination Rights: We reserve the right to suspend or terminate your access to the App, with or without notice, if you breach these Terms or for any other reason deemed necessary by us.
  • Effect of Termination: Upon termination, your right to use the App will immediately cease, and we may delete any information associated with your account.

13. Dispute Resolution and Governing Law

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.
  • Arbitration: Any disputes arising out of or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the rules of [Insert Arbitration Body].
  • Class Action Waiver: You agree to waive any right to participate in a class action lawsuit against Totality Platform.

14. Limitation of Liability and Indemnification

  • Limitation of Liability: To the maximum extent permitted by law, Totality Platform shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the App.
  • Indemnification: You agree to indemnify, defend, and hold harmless Totality Platform and its affiliates from any claims, liabilities, damages, or expenses (including reasonable attorney fees) arising from your use of the App or violation of these Terms.

15. Miscellaneous

  • Entire Agreement: These Terms, along with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Totality Platform regarding the App.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable, and the remaining provisions shall remain in full force and effect.
  • Notices: All notices or communications required or permitted under these Terms shall be in writing and will be deemed given when delivered via email or posted on the App.

16. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: Brian@totalityplatform.com

Address: 110 Washington Ave APT 2217, Miami Beach, FL 33139, United States